Frequently Asked Questions

Yes. All products can be customized to your requirements for dimensions, materials, colors and manufacturing process. Please share your drawings or technical specifications.

We manufacture 27 products across 6 categories: high voltage switchgear (KYN61-40.5, KYN28-12, HXGN□-12), low voltage switchgear (MNS, GCS, GCK, GGD, SVC), distribution boxes (XL, JXF, ATS, JP, DBX-SMC, PZ30), box-type substations, busway systems (CL, CFW, NHMC, FSMC) and cable tray systems (XQJ-C, XQJ-P, XQJ-T, LQJ, DNCH-FK, DNCH-FX, XQJ-P light-duty, GQQJ). All products are made to project drawings and requirements.

Yes, we support both OEM and ODM, including individually designed solutions backed by our in-house engineering team.

Yes. We can provide technical data sheets and factory inspection or test reports for each order on request.

Yes. Sample lead time is 10–20 days, confirmed against approved drawings before proceeding to production.

Yes. The approved sample and drawings define the production standard; mass production matches the confirmed sample exactly.

Our MOQ is 1 unit — you can order a single cabinet or scale to a full project.

No. Every product is custom-built to drawings and project requirements, so pricing depends on specification, quantity and raw-material conditions. Please contact us with your drawings for a quotation.

Yes. Our products use significant volumes of copper and steel, so pricing may vary with raw-material prices and exchange-rate movements.

Typical production lead time is 15–45 days and varies by product and quantity. The supplied company materials give an example of approximately 50 days for an order of 100 units.

Yes, expedited production can be arranged. We also provide production progress updates during manufacturing.

We have established and operate an ISO 9001 Quality Management System covering raw-material inspection, in-process stop-point inspections, factory testing, packaging and on-site commissioning support.

Yes. Customers may inspect goods before shipment. We can also provide factory inspection reports and test records.

We provide a 2-year free warranty from delivery, together with lifetime after-sales technical support.

Yes. Each product carries a serial number and associated quality records for full traceability through our production process.

We commit to responding to after-sales requests within 1 hour.

Yes. We provide technical support for installation, commissioning and maintenance, including documentation and remote guidance.